ok ajee Privacy Policy

1. Introduction and Scope

This privacy policy applies to the ok ajee platform and all services included within it. When you open an account, make a deposit, play games, or use any service on ok ajee, you voluntarily share certain information with us. This policy explains how we handle that information.

Please read this policy carefully before using our services. By joining ok ajee, you agree to the terms of this policy. Our Terms and Conditions and this privacy policy complement each other — reading both together gives you the complete picture.

If any changes are made to this policy, we will publish them on this page. For significant changes, a notice may be sent to your registered email.

2. What Information We Collect

2.1 Information You Provide Directly

During account registration and verification, we collect the following information:

Full name and date of birth
Mobile number and email address
National ID or passport number (for identity verification)
Bank account or mobile banking number (for bKash, Nagad, Rocket, or bank transfer)
Your chosen username and password

2.2 Automatically Collected Information

While you use the site, certain information is recorded automatically:

IP address and device type
Browser version and operating system
Page visit time and session duration
Transaction history and game activity logs
Cookie and local storage data

2.3 Information Received from Third Parties

For identity verification or fraud prevention, we may sometimes receive a limited amount of information from trusted third parties. This process is entirely secure and is used solely for verification purposes.

3. Purpose of Using Information

ok ajee uses collected information only for specific reasons, which are listed below:

To create, verify, and manage accounts
To process deposit and withdrawal transactions
To provide bonuses, rewards, and VIP benefits
To detect suspicious transactions and fraud
To provide customer support via 24/7 live chat and email
To resolve technical issues and improve the site
To send relevant offers and notifications (if you have given consent)
To support responsible gambling programs

Your information is not sold or leased to any third party. ok ajee never transfers your information to other organisations for commercial purposes.

4. Information Storage and Security

4.1 Technical Security

ok ajee uses SSL (Secure Sockets Layer) encryption to keep every connection secure. Your password is never stored directly — it is kept as an encrypted hash that cannot be read. Transaction data is held on a separate secured server.

4.2 Retention Period

Information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period to meet legal requirements and maintain financial records.

4.3 Access Control

Among ok ajee staff, only those who need access to your information for their work are permitted to view it. All staff are bound by strict confidentiality agreements.

5. Cookie Policy

The ok ajee website uses cookies. Cookies are small data files stored in your browser that improve the functionality of the site. We use three types of cookies:

Essential cookies: For login sessions and security — without these, the site cannot function properly.
Analytics cookies: To understand how the site is used — these do not directly identify you.
Preference cookies: To remember your language and interface preferences.

You can disable cookies from your browser settings. However, this may limit some features of the site.

6. Sharing Information with Third Parties

ok ajee does not sell your personal information commercially to third parties. However, limited information may be shared in certain situations:

With service providers — such as for payment processing and identity verification, strictly within the scope of that work.
With trusted technology partners to prevent fraud and ensure financial security.
In response to valid requests from legal authorities, to fulfil legal compliance obligations.

In such cases, those with whom information is shared may only use it for the specified purpose, and they are also bound by confidentiality obligations.

7. Your Rights

As a user of the ok ajee platform, you have certain rights over your own information:

Right to access: You may request to know what information ok ajee holds about you.
Right to correction: You may request correction of inaccurate or outdated information.
Right to deletion: You may request deletion of information that falls outside legal obligations.
Right to object: You have the right to request removal from marketing communications.
Portability: You may request your own information in a structured format.

To exercise these rights, contact ok ajee's support team via 24/7 live chat or email. We provide support in both Bengali and English.

8. Protection of Minors' Information

ok ajee strictly provides services for adults (21+). We do not knowingly collect any information from persons under 21 years of age. If it is established through the verification process or any other means that a user is a minor, their account will be closed immediately and any collected information will be deleted.

To learn more about our commitment to responsible gambling, visit the Responsible Gaming page, which contains all information on age verification and usage controls.

9. Statement on External Links

The ok ajee platform may sometimes have connections to third-party game providers or payment services. Those external services have their own privacy policies over which ok ajee has no control. It is advised to read the respective policies of any third-party service before using them.

10. Policy Changes and Contact

ok ajee may revise this privacy policy from time to time. Before any significant changes, we will publish a notice on the site and inform registered users. Continued use of the service after changes will be taken to mean you have accepted the updated policy.

For any questions about this policy or the handling of your information, please contact our support team:

Email: [email protected]
Live Chat: Click the chat icon on the right side of the site (active 24/7)

To learn more about us and how we operate, you can visit the About Us page.